Wages and Salaries of Call Centers
This key economic indicator for the Call Center sector has been recently updated.
- United Kingdom was up 15.5% of Wages and Salaries of Call Centers in 2019, compared to the previous year.
- Since 2014 Italy Wages and Salaries of Call Centers was up 5.2% year on year to €957.8 Million.
- In 2019 Spain was ranked number 2 in Wages and Salaries of Call Centers.
- In 2019 Belgium was number 14 in Wages and Salaries of Call Centers totalising €133.9 Million, from 16 in 2018.
Top Countries in Wages and Salaries of Call Centers
| # | 32 Countries | Million Euros | Last | YoY | 5‑years CAGR | |
|---|---|---|---|---|---|---|
| 1 |
#1
Germany
|
2,522.40 | 2019 | +14.4 % | -0.7 % | View data |
| 2 |
#2
Spain
|
1,603.00 | 2019 | +1.8 % | +3.2 % | View data |
| 3 |
#3
United Kingdom
|
1,517.20 | 2019 | +15.5 % | +0.6 % | View data |
| 4 |
#4
Italy
|
957.80 | 2019 | -0.8 % | +5.2 % | View data |
| 5 |
#5
France
|
925.20 | 2019 | -0.7 % | +0.9 % | View data |
| 6 |
#6
Romania
|
280.40 | 2019 | +0.6 % | +23.3 % | View data |
| 7 |
#7
Ireland
|
253.50 | 2019 | -0.9 % | NA | View data |
| 8 |
#8
Sweden
|
252.30 | 2019 | +2.9 % | -4.5 % | View data |
| 9 |
#9
Portugal
|
231.60 | 2019 | -0.9 % | +14.1 % | View data |
| 10 |
#10
Poland
|
223.00 | 2019 | -1.6 % | +7.6 % | View data |
| 11 |
#11
Switzerland
|
187.30 | 2019 | +2.7 % | -0.4 % | View data |
| 12 |
#12
Austria
|
142.30 | 2019 | +4.9 % | -1.3 % | View data |
| 13 |
#13
Denmark
|
140.00 | 2019 | +10.6 % | +3.1 % | View data |
| 14 |
#14
Belgium
|
133.90 | 2019 | +10.2 % | -2.7 % | View data |
| 15 |
#15
Czech Republic
|
127.20 | 2019 | +0.9 % | +9.6 % | View data |
| 16 |
#16
Norway
|
119.30 | 2019 | -1.5 % | -0.5 % | View data |
| 17 |
#17
Greece
|
116.60 | 2019 | -10.7 % | +17.9 % | View data |
| 18 |
#18
Bulgaria
|
106.90 | 2019 | +0.8 % | +20.1 % | View data |
| 19 |
#19
Finland
|
104.70 | 2019 | +0.6 % | +0.3 % | View data |
| 20 |
#20
Serbia
|
55.50 | 2018 | +24.7 % | NA | View data |
| 21 |
#21
Slovakia
|
39.00 | 2019 | +1.8 % | +16.6 % | View data |
| 22 |
#22
Hungary
|
20.10 | 2019 | -1.9 % | +0.5 % | View data |
| 23 |
#23
Estonia
|
18.60 | 2019 | +2.2 % | +6.3 % | View data |
| 24 |
#24
Lithuania
|
15.80 | 2019 | +0.6 % | +9.8 % | View data |
| 25 |
#25
Latvia
|
15.50 | 2019 | +0.0 % | +10.8 % | View data |
| 26 |
#26
Croatia
|
13.10 | 2019 | +1.6 % | +15.4 % | View data |
| 27 |
#27
Bosnia and Herzegovina
|
9.00 | 2019 | -1.1 % | +20.8 % | View data |
| 28 |
#28
Slovenia
|
6.00 | 2019 | -6.3 % | +24.6 % | View data |
| 29 |
#29
Cyprus
|
3.90 | 2019 | +5.4 % | +15.5 % | View data |
| 30 |
#30
Luxembourg
|
3.70 | 2018 | -11.9 % | -3.4 % | View data |
| 31 |
#31
Macedonia
|
1.60 | 2019 | +14.3 % | NA | View data |
| 32 |
#32
Iceland
|
0.40 | 2018 | -20.0 % | +26.0 % | View data |
Source: European Commission