Turnover of Call Centers
This key economic indicator for the Call Center sector has been recently updated.
- United Kingdom Turnover of Call Centers grew 18.9% in 2019, compared to a year earlier.
- Since 2014 France Turnover of Call Centers increased 4.9% year on year to €2,882.3 Million.
- In 2019 Spain was number 3 in Turnover of Call Centers.
Top Countries in Turnover of Call Centers
| # | 32 Countries | Million Euros | Last | YoY | 5‑years CAGR | |
|---|---|---|---|---|---|---|
| 1 |
#1
Germany
|
6,562.20 | 2019 | +8.6 % | +2.9 % | View data |
| 2 |
#2
United Kingdom
|
3,723.50 | 2019 | +18.9 % | +1.9 % | View data |
| 3 |
#3
Spain
|
3,443.70 | 2019 | +2.2 % | +4.2 % | View data |
| 4 |
#4
France
|
2,882.30 | 2019 | -0.9 % | +4.9 % | View data |
| 5 |
#5
Italy
|
2,565.90 | 2019 | -0.2 % | +3.5 % | View data |
| 6 |
#6
Ireland
|
805.80 | 2019 | +2.2 % | NA | View data |
| 7 |
#7
Sweden
|
653.70 | 2019 | +3.1 % | -4.2 % | View data |
| 8 |
#8
Portugal
|
578.20 | 2019 | -0.3 % | +10.8 % | View data |
| 9 |
#9
Poland
|
550.20 | 2019 | -0.4 % | +4.8 % | View data |
| 10 |
#10
Romania
|
547.00 | 2019 | +2.5 % | +18.4 % | View data |
| 11 |
#11
Belgium
|
371.20 | 2019 | +16.2 % | -4.8 % | View data |
| 12 |
#12
Austria
|
324.40 | 2019 | +3.8 % | -0.4 % | View data |
| 13 |
#13
Czech Republic
|
320.00 | 2019 | -0.2 % | +7.2 % | View data |
| 14 |
#14
Switzerland
|
313.20 | 2019 | -4.2 % | -3.0 % | View data |
| 15 |
#15
Greece
|
286.30 | 2019 | -5.5 % | +14.3 % | View data |
| 16 |
#16
Norway
|
232.10 | 2019 | -3.5 % | -2.2 % | View data |
| 17 |
#17
Finland
|
220.80 | 2019 | -0.9 % | +1.5 % | View data |
| 18 |
#18
Denmark
|
217.90 | 2019 | +11.3 % | -0.9 % | View data |
| 19 |
#19
Bulgaria
|
203.70 | 2019 | +0.1 % | +21.8 % | View data |
| 20 |
#20
Serbia
|
106.80 | 2018 | +32.5 % | NA | View data |
| 21 |
#21
Slovakia
|
83.30 | 2019 | +10.3 % | +18.9 % | View data |
| 22 |
#22
Hungary
|
54.30 | 2019 | -3.4 % | -8.9 % | View data |
| 23 |
#23
Latvia
|
51.10 | 2019 | +0.6 % | +12.2 % | View data |
| 24 |
#24
Estonia
|
34.50 | 2019 | +3.0 % | +5.7 % | View data |
| 25 |
#25
Croatia
|
30.20 | 2019 | -1.0 % | +6.1 % | View data |
| 26 |
#26
Lithuania
|
26.80 | 2019 | +1.5 % | +6.2 % | View data |
| 27 |
#27
Bosnia and Herzegovina
|
22.10 | 2019 | +2.8 % | +17.7 % | View data |
| 28 |
#28
Slovenia
|
15.70 | 2019 | -6.5 % | +19.7 % | View data |
| 29 |
#29
Cyprus
|
7.90 | 2019 | +4.0 % | +14.0 % | View data |
| 30 |
#30
Luxembourg
|
6.90 | 2018 | -15.8 % | -14.9 % | View data |
| 31 |
#31
Macedonia
|
3.40 | 2019 | +13.3 % | NA | View data |
| 32 |
#32
Iceland
|
1.70 | 2018 | +6.3 % | +19.4 % | View data |
Source: European Commission